12 rules that changed the founder’s skin ...
… And her loved ones too.
A personal guide written by our founder and shaped by her skin journey. Designed to accompany your skincare set, it offers honest insights to help you understand your skin, question rigid beauty rules, and build a routine that truly works for you. More than instructions, it’s an invitation to approach skincare with intention, patience, and self-trust.
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FIND US

Where to Find The Process

Right now, The Process is primarily available online – that means right here on our official website and nowhere else (for now). We chose to launch directly to you so we can maintain that personal connection and ensure you get the best experience and support.
However, we’re not just hiding behind screens – we love meeting our community in person too!
Here’s how and where you can find us
Online – Our Digital Home

You’ve already found us at theprocess.co.za (Welcome!). This is the best place to explore our products, read up on our philosophy, and make purchases. We ship all across South Africa (and to select international locations too – see our Shipping FAQ for details). Shopping online with us is easy, secure, and comes with the full support of our team. Plus, only on our site can you enroll in our loyalty program and access special bundles or pre-order new launches.

(Heads up: We do not currently sell on third-party marketplaces or other websites. If you see The Process products elsewhere online, they may not be authorized or authentic. When in doubt, stick to our official site or contact us to verify.)

Pop-Up Events & Markets

We occasionally pop up in the real world for special events! These are great opportunities to see and feel our products in person, meet the founder or team, and maybe snag an event-only deal. Keep an eye on our announcements for details.

For the latest event schedule, check our Instagram or subscribe to our newsletter. If you have a suggestion for where we should pop up next – let us know! We love community invitations.

Future Retail Partners

While we started exclusively online, we’re exploring partnerships with select boutique stores and spas that align with our ethos. We envision The Process being available at a handful of clean beauty stores or high-end spas in major cities, where customers can get that tactile experience and personal consultation. Quality over quantity – we will only partner with places that can represent our brand with the same warmth and knowledge you’d get from us directly.

A brighter skin, a brighter life, a brighter world.
We envision a world where less is more in skincare – where people feel calm and confident in a simple routine, rather than chasing the latest trend. We’re working towards a future in which cutting back on excess is not a sacrifice but a source of comfort and satisfaction
DISCOVER THE PROCESS